How many BPO companies are in Malaysia?

There are 77 BPO companies in 13 states and territories of the Malaysia. The highest number of BPO companies of Malaysia are in Federal Territory of Kuala Lumpur and Selangor with 37 businesses and 26 businesses, respectively. Federal Territory of Kuala Lumpur makes up approximately 48.1% of all BPO companies in the Malaysia.

Data last updated: July, 2025

Total Businesses

77

With Phone

67

With Website

55

With Hours

57

How can I download a list of BPO companies in Malaysia into Excel?

You can download the complete list of 77 BPO companies data as an Excel file, along with geo-coded addresses, phone numbers and open hours by contacting our sales team.

Sample Data

Preview of BPO company businesses in Malaysia

Business Name City Rating Reviews Phone Website
TDCX (MY) SDN. BHD.
Kuala Lumpur
3.0
270
*3-*7*1 *8*8 tdcx.com
SRG Asia Pacific Sdn. Bhd.
Brickfield
4.0
255
*3-*0*6 *6*8 srgasia.com.my
Scicom (MSC) Berhad
Kuala Lumpur
3.0
211
*3-*1*2 *0*8 scicom-intl.com
Top Click Sdn Bhd
Petaling Jaya
4.0
171
*3-*8*2 *9*7 topclick.my
Tech Mahindra ICT Services ( Malaysia )...
Cyberjaya
3.0
71
*3-*8*2 *0*1 techmahindra.com
TDCX Malaysia - NU Tower 2
Kuala Lumpur
4.0
70
*3-*7*1 *8*8 tdcx.com
IGT Solutions Pvt Ltd (Malaysia)
Shah Alam
3.0
64
*3-*0*2 *9*6 igtsolutions.com
TRANSCOSMOS MALAYSIA SDN. BHD. (Menara S...
Kuala Lumpur
3.0
61
*3-*7*3 *7*0 trans-cosmos.com.my
Brandt International Sdn Bhd
Kuala Lumpur
3.0
54
*3-*7*1 *8*2 brandtinternational....
VPO Services Sdn Bhd
Kuala Lumpur
4.0
51
*3-*0*6 *8*7 vpo.my
Sample Data Only

Get access to all 67 remaining BPO companies with complete contact information, addresses, and business details.

Get Complete Dataset (77 Businesses)

Top States

Highest concentration of BPO companies

State Business Count Percentage
Federal Territory of Kuala Lumpur
37
48.1%
Selangor
26
33.8%
Penang
6
7.8%
Johor
3
3.9%
Kedah
2
2.6%
Pahang
1
1.3%
Sabah
1
1.3%
Sarawak
1
1.3%

Top Cities

Cities with most BPO companies

City Business Count Percentage
Kuala Lumpur
35
45.5%
Petaling Jaya
11
14.3%
Puchong
5
6.5%
George Town
4
5.2%
Cyberjaya
3
3.9%
Shah Alam
2
2.6%
Subang Jaya
2
2.6%
Brickfield
1
1.3%
Wilayah Persekutuan
1
1.3%
Johor Bahru
1
1.3%

What Data Do We Provide?

Our dataset for BPO companies in Malaysia is one of the most comprehensive in the industry. As of August, 2025, we have compiled data on 77 verified listings.

Essential Business Details

Complete business name, full address, and operational hours for all 77 BPO companies

Contact Information

Direct phone numbers, email addresses, and website URLs for BPO companies across Malaysia

Customer Engagement Metrics

Average ratings, total review counts, and customer feedback data from BPO companies in Malaysia

Precise Geolocation Data

Exact latitude/longitude coordinates and regional distribution across 8 states in Malaysia

Complete Data Fields for BPO companies in Malaysia:

Each of the 77 BPO companies records includes:

Business Name
Complete Street Address
Website URL
Phone Number
Email Address
Customer Rating
Review Count
Photo Count
Business Timezone
Latitude Coordinates
Longitude Coordinates
Business Categories
Price Range Information
Rating Distribution
Business Photos
Popular Times Data
Additional Business Info
Key Business Highlights
Operating Hours
Topic Categories
Owner Information
Business age
Last Updated Date
Social Media Profiles

Business Attributes

Common features and services (10+ businesses)

services

Onsite services available 7
Offers online appointments 2
Onsite services not available 1
Offers online estimates 1

amenities

Has wheelchair accessible parking lot 18
Has wheelchair accessible entrance 14
Has gender neutral restroom 7
Has wheelchair accessible seating 6
Has wheelchair accessible restroom 5

accessibility

No wheelchair accessible restroom 4
No wheelchair accessible seating 4
No wheelchair accessible entrance 2

business type

Identifies as women owned 4

other

On site parking 3
Paid parking garage 3
Paid parking lot 3
Paid street parking 3
Appointment required 2

How You Can Use BPO companies Data from Malaysia

Our comprehensive dataset of 77 BPO companies in Malaysia empowers you to reach the right audience through multiple channels. Here are key ways this data can give you a competitive edge in the BPO companies industry.

Market Research & Competitive Analysis

Analyze trends, saturation, and competitor presence across 8 states in Malaysia to uncover underserved areas and high-potential markets for BPO companies.

Lead Generation & Sales Prospecting

Find and reach BPO companies in Malaysia using verified phone numbers, websites, and category filters for smarter, targeted prospecting.

Location Intelligence & Expansion Planning

Plan new BPO companies openings or rollouts using density maps and insights from our 77 listings to target low-competition, high-demand zones in Malaysia.

AI & NLP Model Training

Train machine learning models with structured data and real user reviews from 77 BPO companies for improved sentiment analysis and recommendation systems.

Real Estate & Investment Insights

Evaluate commercial potential in Malaysia by analyzing the distribution of BPO companies across 10 cities and their activity trends.

Email Marketing Campaigns

Run targeted email campaigns to BPO companies in Malaysia using verified email addresses for personalized outreach and improved conversion rates.

Cold Calling & Telemarketing

Use up-to-date phone numbers from our 77 BPO companies database to initiate effective conversations and improve call conversion rates.

Direct Mail Marketing

Send promotional materials to BPO companies across Malaysia using accurate mailing addresses for targeted delivery and higher response rates.

Social Media Outreach

Engage BPO companies in Malaysia via Instagram, LinkedIn, or Facebook using curated profile data for multi-channel marketing.

Footfall & Demand Estimation

Estimate local foot traffic and demand by analyzing the concentration of BPO companies in specific regions of Malaysia and their popularity metrics.

Local SEO & Digital Services

Optimize marketing strategies for BPO companies by studying GMB listings, ratings, and categories used by top-performing competitors in Malaysia.

Mapping & Navigation Integration

Add BPO companies POI data to your apps for delivery, logistics, or travel using accurate coordinates from 77 verified locations in Malaysia.